How We Bootstrapped a $20K Website into a $4M/year Business

I love this story. This is also why I bristle when many in the Valley - PG included - keep disparaging non-technical people when they want to start a tech company.

I never understood this.

For a group of people (programmers) that presumably have been ostracized, shunned, and picked on in their formative years, why do so many in the valley do this to 'MBAs'.

It's ignorant at best.

The fact is, as has been shown time and time again, the #1 factor for success in a startup is not technical knowledge (or even business knowledge). It's just an unshakeable will to figure it out and get it done.

If you are a technical startup with non-technical founders, that's just 1 set of challenges you have to deal with. However, if you are a technical founder and are bad with finance and other business stuff (and are trying to raise money or do a partnership deal with another company) you will have a commensurate amount of problems.

I wish we all, on HN (at the very least), would stop painting with a broad brush and bashing large swathes of people.

Everybody here wants the same thing. To build a lasting business. Who cares what background they have.

Congrats to you guys for doing this - despite, what I am sure, were incessant snarky comments you got from geeks.

P.S. I apologize for the rant, but I am both a geek & an MBA - both of which I would never apologize for, and both of which have completely changed my life.

This is a classic case of removing purchase friction. There is a market that wants to hire cleaners. There are cleaners who want to be hired. The traditional way of hiring a cleaner or finding a cleaning job requires a lot of effort on both parties. myclean.com goes ahead and reduces that friction with a website. They allow both parties to meet without issue. No wonder they are doing well.

Now, can you do this too? Yes. Yes, you can. Go and research markets where there is a lot of interest in a service or product, but there is a lot of friction is purchase. Remove that friction and allow people to interact easily. No need to do much else, but market it directly (which is rather simple). You can even launch this without writing any code. A simple Wordpress blog with a free theme and some manual labor. That's it.

Edit:

Why does your logo link to your blog!?

Good read. I recently became a father and suddenly the need for hiring baby sitters,nannies, house cleaners is critical and like the blog says "it is not rocket science but not as easy as ordering book on amazon", I totally concur. My wife and I have been struggling to find "good" and "reliable" cleaners, or babysitter even though we have tried craigslist, care.come (for nannies) etc.

Basic household needs have many pain points that are asking for innovation. Some of my pain points specially as a family with a kid :

- how to hire good/reliable house cleaners

- how to hire good/reliable nannies/baby-sitters (part/fulltime)

- I hate going to the groceries for items that are pretty much recurring. Eg.: milk,eggs,fruits etc. are mandatory and every time we run out, a trip to the store is needed.

- Food and cooking. ??

There is a certain STIGMA against MBAs in the valley. Some of it well-found, some of it completely out of context and ridiculous.

I have an MBA, and my sense is that part of the blame has to be on MBA education itself.

MBA programs teach everything but the "Two skills absolutely necessary" as an entrepreneur: 1) ability sale (your idea, vision, team, product, etc.) and 2) ability to execute.

Luckily, I had one professor who focused on execution part of the experience by creating a class that simulated what happens when you start a company.

I remember what she always said: "If you give me a great idea, I'll give a $1 as thats all they are worth. Real value comes from executing it the right away."

Just my $0.02.